The Psychology of Management / The Function of the Mind in Determining, Teaching and Installing Methods of Least Waste

Metadata

Gutenberg ID

16256

Title

The Psychology of Management / The Function of the Mind in Determining, Teaching and Installing Methods of Least Waste

Language

en

Book source

Project Gutenberg

Description max 80 words

Lillian Moller Gilbreth presents a groundbreaking treatise on the psychology of management, arguing that efficiency stems from understanding the human mind rather than just mechanical processes. This seminal work bridges the gap between academic psychology and industrial practice, offering a systematic approach to Scientific Management that respects individuality while optimizing output.

Summary up to 500 words

In *The Psychology of Management*, Lillian Moller Gilbreth fundamentally redefines industrial efficiency by placing the human mind at the very center of management theory. She critiques both Traditional Management, which ignores individual differences, and Transitory Management, which lacks systematic standards. Instead, Gilbreth proposes Scientific Management as a rigorous science founded on teachable laws. Her central thesis is that the worker is the most important element in any operation, not the work itself. To achieve true efficiency, management must recognize the worker as a unique personality with specific capabilities, thereby creating 'methods of least waste.' Gilbreth systematically explores ten key areas to build this new system. She begins with Individuality, arguing that workers must be selected and measured as distinct units rather than as part of a generic crowd. This leads to Functionalization, where planning is separated from performing, and specialized roles are created to manage specific aspects of production. Measurement becomes critical; through motion and time study, precise data is gathered to establish standards. Analysis and Synthesis then combine these measured units into optimal methods. Standardization follows, applying consistent tools, methods, and environments to ensure quality and reduce fatigue. The system relies heavily on accurate Records and Programmes to predict outcomes and route work effectively. Crucially, Gilbreth emphasizes Teaching, utilizing instruction cards and functionalized foremen to educate workers in right motions and habits, fostering mental development alongside physical output. Incentives are structured to align the interests of capital and labor, increasing wages while eliminating waste. Finally, the concept of Welfare expands beyond physical safety to include mental and moral development. Ultimately, Gilbreth contends that Scientific Management transforms unskilled labor into skilled work through education. It serves as both a practical manual and a philosophical argument for the dignity of the worker. By applying psychological insight to govern industrial processes, true management becomes a life study that promotes industrial peace, increases output, and ensures the ultimate welfare of the worker.

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Categories

• Psychology
• Industrial management